IMPORTANT ONLINE BANKING INFORMATION             17 days to Online Banking Conversion


Please continue to use Heritage Oaks' online banking and bill pay until we complete the system's conversion the weekend of July 15-16, 2017. Starting Monday, July 17 at 9 a.m., you will access online banking and bill pay at PPBI.com.

Important Dates

As we complete the integration of the Heritage Oaks and Pacific Premier online banking systems, online banking and bill pay will be unavailable on the following days (all times are Pacific):

Online Banking is unavailable starting at 6 p.m. on 
Friday, July 14 - Sunday, July 16 

Mobile Banking is unavailable starting at 3 p.m. on
Friday, July 14 - Sunday, July 16

Online Bill Pay is unavailable starting at 10 a.m. on
Thursday, July 13 - Sunday July 16

 

Business eBanking Live Training via WebEx

Join us to learn about Pacific Premier's business online banking system called Business eBanking.

Step 1: Review the dates and times below. Select a session that works best for your schedule and click "Register".

Step 2: Once you click Register, you will be taken to the WebEx registration page. Complete the information requested and select Register.

Step 3: You will be sent a confirmation email from WebEx with important links to join the training session. Be sure to add the date and time to your calendar.


Live Online Training Schedule
(all times are PST - Pacific Standard Time)

July 10

3 p.m. 

Business eBanking
plus 
Remote Deposit & ACH Origination   


Register

July 11

1 p.m.

Business eBanking
plus 
Remote Deposit & Wires 


Register

July 12 

1 p.m.

Business eBanking
plus Remote Deposit & Wires


Register

July 13

9 a.m.

Business eBanking
plus Remote Deposit & Positive Pay


Register

July 13

1 p.m.

Business eBanking
plus Remote Deposit & ACH Origination


Register

If you are unable to make one of these live training sessions, check out the recorded trainings to the left. 

Personal & Business Online Banking Guides

Check out our online banking guides filled with important dates and helpful information as you prepare to use the new Pacific Premier online banking system.

 Personal Online Banking Resource & Information Guide (PDF)

 Business eBanking Resource & Information Guide (PDF)


Personal Online Banking Recorded Training

Get familiar with Pacific Premier's Personal Online Banking. Learn about features and functions during this quick tutorial.

 Personal Online Banking WebEx Training


Business eBanking Recorded Training

Join us to learn about Pacific Premier's business online banking called Business eBanking.

 Business eBanking & Remote Deposit

 Business eBanking & Positive Pay

 Business eBanking & ACH Origination

 Wire Initiation


Welcome Letters, FAQs and More

On April 1, 2017 Heritage Oaks Bank officially became Pacific Premier Bank.

To help guide you in this transition period, we put together some useful information:

 Welcome Letter from Steve Gardner (Chairman & CEO)

 Welcome Letter Follow-Up

 Frequently Asked Questions #1

 Frequently Asked Questions #2

 Pacific Premier Bank - Fast Facts

 Press Release