Fraud Alerts

Customer Alert: Fraudulent E-Mails with Malware Attachments Claim to be from the FDIC - 09/01/11

The Federal Deposit Insurance Corporation (FDIC) has received numerous reports of fraudulent emails that have the appearance of being from the FDIC and contain an infected attachment.

The fraudulent e-mails have addresses such as "no.reply@fdic.gov" or "notify84zma@fdic.gov" on the "From" line. The message appears, with spelling and grammatical errors, as follows:

Subject line: "FDIC notification"

Message body:

"Dear customer, Your account ACH and WIRE transaction have been temporarily suspended for security reasons due to the expiration of your security version. To download and install the newest installations read the document(pdf) attached below.

As soon as it is setup, you transaction abilities will be fully restored.

Best Regards, Online Security departament, Federal Deposit Insurance Corporation."

The e-mails contain an attachment "FDIC_document.zip" that will likely release malicious software if opened. These e-mails and attachments are fraudulent and were not sent by the FDIC. Recipients should consider these e-mails an attempt to collect personal or confidential information, or to load malicious software onto end users' computers. Recipients should NOT open the attachment.

Financial institutions and consumers should be aware that these fraudulent e-mails may be modified over time with other subject lines, sender names, and narratives. The FDIC does not directly contact consumers, nor does the FDIC request bank customers to install software upgrades.

Important Reminder: Heritage Oaks Bank will never send you an unsolicited email requesting you enter any personal information. Should you receive such an email, do not reply and contact us immediately at 805.369.5200.

Contact:

805.369.5200
info@heritageoaksbank.com