Fraud Alerts

Customer Alert: Fraudulent E-Mails Claiming to be from the FDIC - 08/30/11

The Federal Deposit Insurance Corporation (FDIC) has received numerous reports of fraudulent emails that have the appearance of being from the FDIC.

The e-mails appear to be sent from a "" e-mail address. The e-mails have a subject line that read: "FDIC Notification."

The fraudulent emails are addressed to "Dear customer" and state "Your account ACH and Wire transactions have been temporarily suspended for security reasons due to the expiration of your security version. To download and install the newest installations read the document(pdf) attached below. As soon as it is set up, your transaction abilities will be fully restored."

The message concludes with, "Best regards, Online security department, Federal Deposit Insurance Corporation."

The e-mails include an attachment named "" The e-mails and attachments are fraudulent and were not sent by the FDIC. Recipients should consider the intent as an attempt to collect personal or confidential information, or to load malicious software onto end users' computers. Recipients should NOT open the attachment.

Financial institutions and consumers should be aware that other subject lines and modifications to the e-mails may occur over time. The FDIC does not directly contact consumers in this manner nor does the FDIC request personal financial information from consumers.

Important Reminder: Heritage Oaks Bank will never send you an unsolicited email requesting you enter any personal information. Should you receive such an email, do not reply and contact us immediately at 805.369.5200.


(805) 369-5200, option 4