Fraud Alerts

Consumer Altert - E-mail Claiming to be from the FDIC - 08/17/2011

The Federal Deposit Insurance Corporation (FDIC) has received numerous reports of fraudulent e-mails that have the appearance of being from the FDIC.

The e-mails appears to be sent from "" and includes a subject line that states: "FDIC: Your business account."

The e-mail is addressed to "Dear Business Customer" and states "We have important information about your financial institution. Please click here to find details." It then states, "This includes information on the acquiring bank (if applicable), how your accounts and loans are affected, and how vendors can file claims against the receivership."

This e-mail and link are fraudulent. Recipients should consider the intent of this e-mail as an attempt to collect personal or confidential information, or to load malicious software onto end users' computers. Recipients should not click on the link provided.

The FDIC does not issue unsolicited e-mails to consumers or business account holders.


We have started detecting new, slight variations of the e-mail (highlighted below).

Some e-mails now appear to be sent from our "" e-mail address, as well as our "" e-mail address. Another example has the appearance of coming from "" (no such employee exists, I believe).

Some e-mails are addressed to "Dear Business Owner," instead of "Dear Business Customer." Some e-mails state, "We have important news regarding your bank," instead of "We have important news regarding your financial institution."

Important Reminder: Heritage Oaks Bank will never send you an unsolicited email requesting you enter any personal information. Should you receive such an email, do not reply and contact us immediately at 805.369.5200.


(805) 369-5200, option 4