Fraud alerts

At Heritage Oaks Bank, the online safety of our customers is an important priority. On this page, you'll find special online safety alerts of interest to Heritage Oaks Bank customers. The FDIC also provides general alerts to consumers.


Recent Alerts:

1 - 10 of 28
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Important message for eBay users - 5/27/14 - eBay is asking all users of their site to change their password because of a cyber-attack that compromised a database containing encrypted passwords and other non-financial data.

Heartbleed Website Security Vulnerability - 4/10/2014 - Heritage Oaks Bank protects our customers’ confidential information using industry-standard processes and technologies. In recent news stories you may have heard of a flaw called “Heartbleed” in a common Internet security protocol known as Open SSL.

Update: Card Compromise at Target Stores - 1/13/2014 - On Friday, January 1, 2014, additional details on the data breach at Target stores were reported which included the confirmation that Target’s massive database of information was also compromised

Beware of Calls From Scammers Posing as Microsoft Employees - 11/27/13 - In this scam, the fraudulent caller claims that because the customer visited websites that have been corrupted or contain malware, their computer has been compromised, and Microsoft has to perform a remote virus scan. The caller then asks the customer to allow a remote computer access request to scan for viruses and solve the problem.

Customer Alert - Fradulent Text Messages - 11/5/2013 - Fradulents text message appearing to come from bank requesting confidential information.

Customer Alert - Fake "FDIC" Originated E-Mails - 09/13/12 - Two emails claiming to originate from the FDIC are potential identity theft scams.

Customer Alert - Scam Alleging Federal Government Program - 07/17/12 - Heritage Oaks Bank was recently notified that consumers nationwide are falling victim to a scam that alleges one personal bill will be paid by the Federal Government through a new economic development program sanctioned by President Obama.

Customer Alert - Fradulent Emails Appearing to Come from NACHA - 02/08/12 - Heritage Oaks Bank is aware of emails being fraudulently generated and sent to our clients claiming to be from NACHA regarding a failed ACH transactions.

Customer Alert: Fraudulent E-Mail from eNFACT - 01/27/12 - Heritage Oaks Bank has received a report of a fraudulent e-mail that has the appearance of being sent from the eNFACT Notifications.

Fraud Alert - Fraudulent website www.helpwithmybank.com - 11/21/11 - The Office of the Comptroller of the Currency (OCC), an agency of the U.S. Department of the Treasury, announced that the Web site, “helpwithmybank.com,” is attempting to masquerade as the legitimate Web site,“helpwithmybank.gov,” and contains potentially damaging malware.