Website Security Commitment
Heritage Oaks Bank has a long tradition of respect for the privacy of our clients and the confidentiality of the information you provide us. In today's age of spammers and online scams, we understand how much your privacy means to you. Even when we use new technologies to serve you better, you still to have the right to expect that your private information will be protected.
Web Site Privacy
Through our website, we strive to provide valuable information to you about how we may serve you, our existing customer and all potential new customers. As a visitor to our Web site, you need not be concerned about the privacy of your personal information.
If however, you decide to contact us via email, please keep in mind that email on the Internet is not secure. We cannot guarantee the confidentiality of information sent via email on the Internet. We strongly discourage you from including your Social Security Number, your Account Number or any other form of personal financial information or identification in your email to us. Your email address and any other information your email header shows about you, such as your name or organization, will be revealed to us in the email. We will use this information only for the specific purpose of responding to your comments or questions. Your email address will not be sold, nor will it be shared with others outside the bank unless we are compelled to do so by law.
Personal Information Which May Be Obtained From You
Personal information includes all of your personal identifying information which you provide us online and may include: your name, address and telephone number, your email address, your Internet Service Provider, the web browser you use, products you are interested in or use, and the content of any sent or received cookie.
Cookies and Your Personal Information
Some parts of the Heritage Oaks Bank website may use a 'cookie', which is a file placed on your computer hard drive. This allows the Bank's web server to log the pages you use in the Bank's website and to determine if you have visited the site before. The cookie captures no personal identifying information. The Bank uses this information to provide certain products and services on its site. You can set your browser to warn you when placement of a cookie is requested, and decide whether or not to accept it. By rejecting a cookie some of the features available on the site may not function correctly.
Traditional Banking Privacy