the heritage Oaks Bank Customer Promise
We are committed to you, our customers. We promise to listen, and to help you achieve your goals by being responsive, respectful and reliable.
We make a genuine, personal connection with our customers through courtesy, knowledge, and consistency.
We listen to the needs of the customer, and go the extra mile to fulfill their needs.
We are a good corporate and community citizen, with high-integrity beliefs and actions.
By serving the best interests of our customers and employees, we will become the best community bank in California. Our actions and service will earn us the respect - and create the fierce loyalty - of employees, customers, shareholders and our community, which will enable us to grow and profit as a result.