Heritage Oaks Bank

Mortgage Services

the heritage Oaks Bank Customer Promise

BRAND PROMISE
We are committed to you, our customers. We promise to listen, and to help you achieve your goals by being responsive, respectful and reliable.

CORE VALUES
We make a genuine, personal connection with our customers through courtesy, knowledge, and consistency.

We listen to the needs of the customer, and go the extra mile to fulfill their needs.

We are a good corporate and community citizen, with high-integrity beliefs and actions.

VISION STATEMENT
By serving the best interests of our customers and employees, we will become the best community bank in California. Our actions and service will earn us the respect - and create the fierce loyalty - of employees, customers, shareholders and our community, which will enable us to grow and profit as a result.

WHAT OUR CUSTOMERS SAY ABOUT US
Who better to talk about our customer promise than our customers? Read unsolicited customer letters about the great service they've received at Heritage Oaks Bank. They got more than they expected - you can expect more too!

Catherine Hendrix, Local Business Owner

John Donovan, State Farm Agent

Dave Pruett, THIRA SOLUTIONS

Timothy Tucker, Los Osos resident

David W.K. Godrich, Santa Maria resident

Benjamin Salloum, Grover Beach resident

Eloise Rendón, Templeton resident

Mortgage Services

the heritage Oaks Bank Customer Promise

WHAT OUR CUSTOMERS SAY ABOUT USWho better to talk about our customer promise than our customers? Read unsolicited customer letters about the great service they've received at Heritage Oaks Bank. They got more than they expected - you can expect more too!

WHAT OUR CUSTOMERS SAY ABOUT US
Who better to talk about our customer promise than our customers? Read unsolicited customer letters about the great service they've received at Heritage Oaks Bank. They got more than they expected - you can expect more too!